Director of Technology - GTM
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
Job Type: Full Time
Location: ON Toronto - CN030
JOB SUMMARY
As the Director of Technology, you will be responsible for managing the full lifecycle of business solutions for our Global Trade Management group. You'll drive planning and design, implementation and ongoing support- ensuring every solution aligns with the departments goals and organizational objectives. Lead and foster a team of Technology leaders, Product Owners/Managers, Business Analysts, Project Managers, UX Designers, Software Engineers (front-end, middleware, backend, UI, BI), Solution Architects, Quality Assurance Engineers/Testers, including external service providers and vendor resources across the globe.
This is more than a leadership role, it’s a chance to shape the future of how we deliver value to our customers and internal stakeholders. Fostering a culture of innovation, collaboration, and technical excellence while ensuring scalable, high-impact solutions that move the business forward.
KEY DUTIES & RESPONSIBILITIES
Building an Integrated Technology Roadmap
- Creates, oversees, and executes a comprehensive technology roadmap that integrates GTM business unit plans and supports strategic and operational priorities.
- Collaborates with senior leadership and GTM Business Unit leaders to determine and prioritize technology needs and enhancements for business operations.
- Enterprise application and solution support.
- Oversees business solution support to ensure technology is operational, fulfills customer requirements, and enhances operational efficiency.
Delivery of Strategic Projects and Critical Investments
- Works with business leaders to identify, convert, and assess significant change ideas and initiatives into basic elements and specific components. Clarifies business requirements, identifies potential gaps or obstacles in developing, procuring, and implementing desired solutions (including cost constraints, related processes, and interconnections with other systems), and recommends project design revisions necessary to ensure successful outcomes.
- Ideation & Innovation
- Supports GTM’s strategic objectives by researching and identifying technologies aimed at increasing sales, delivering operational efficiencies, cost savings, productivity improvements, and customer service enhancements.
KNOWLEDGE & SKILLS
- A leader with a proven history of empowering teams and successfully attracting and retaining a highly diverse and talented workforce.
- Expertise in business process re-engineering
- Proven expertise in the successful implementation of system solutions, products, and technology, with a primary emphasis on relationship management.
- Demonstrated leadership in developing and managing technology delivery and execution in a complex, fast paced and dynamic environment.
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
