Director, Regulatory Affairs

Director, Regulatory Affairs


Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world.  Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.  

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.


Job Type: Full Time 


Location: NY Tonawanda - US041, HomeOffice Illinois, HomeOffice Michigan, HomeOffice Minnesota, HomeOffice New York, HomeOffice Pennsylvania, HomeOffice Texas, HomeOffice Virginia, HomeOffice Washington 


Reporting to Vice President, Government and Regulatory Affairs - North America, this position is responsible for managing highly skilled regulatory affairs teams focused on internal compliance while supporting regulatory strategy and risk mitigation for Livingston and our clients.

You will have the opportunity to significantly impact change within the organization via amplified lobbying initiatives to rally support from industry associations, advocacy groups and grassroots networks resulting in a high level of exposure within the US government. This is a remote position


  • Work closely with Livingston’s brokerage operations to ensure compliance with US laws, legislation, policy, and directives pertaining to Customs and Border Protection, Department of Homeland Security, Department of Commerce, and other Participating Government Agencies to minimize risk to the organization.
  • Shape legislative policies through advocacy and proactive lobbying efforts by representing the interests of Livingston; influence decision-makers to successfully shape the direction of policy development.
  • Manage provisions of broker regulations (19 CFR 111) to ensure requirements are met.
  • Provide framework for regulatory organizational compliance via our Compliance Manual, directives, policy, and service center audits; develop new policies and procedures as required.
  • Build relationships with government agencies to promote Livingston’s thought leadership; create and promote collaborative environment to facilitate exchange of information.
  • Continuously mentor and develop highly skilled team members; create and inspire teams towards a shared vision to increase engagement and goal achievement.
  • Provide input to Vice President, Government and Regulatory Affairs by creating operational synergies, writing regulatory articles for internal and external publications, and promoting common border strategies.
  • Participate in industry associations, committees, etc., to promote and represent Livingston’s core interests.
  • Work with Vice President, Government and Regulatory Affairs, North America to develop regulatory strategy to ensure Livingston’s readiness within the sphere for Global Trade. 
  • Perform related duties assigned by corporate leaders to support department initiatives as needed.


  • 7 - 10 years related global trade industry experience and expertise [global organization or law firm with global trade industry concentration].
  • Ocean supply chain / freight forwarding industry experience with expertise in Federal Maritime Commission [FMC] regulations and statutes.
  • Brokerage industry expertise with proficiency in Customs Regulations, Harmonized Tariff System, Trade Programs and how they translate to our customers.
  • Knowledge of Capitol Hill and legislative process strongly preferred; ability to develop and implement strategies to influence legislation and policy at the local, state, and federal level. 
  • Lead team, promote company vision, establish direction, and motivate associates; create atmosphere of trust, leverage diverse views, encourage improvement and innovation.
  • Demonstrated knowledge of customs, international trade regulations, brokerage systems and service offerings in a corporate environment.



Team management experience
7 years of related experience


Required: Bachelors Degree or equivalent
Preferred: Doctorate or equivalent


Leading and Developing
Customer First Focus
Inclusion and Collaboration
Business Acumen and Straight Talk

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.      

Nearest Major Market: Buffalo