Senior Consultant
Senior Consultant
We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.
JOB SUMMARY
The Senior Consultant must be capable of interfacing with all levels of a client environment from senior executive management to operational employees, and able to build, maintain and grow relationships with clients. Strong regulatory, analytical, financial, business communication, and organizational skills are required while meeting all consulting deliverables.
KEY DUTIES & RESPONSIBILITIES
- Manage consulting client engagements in a client-facing role.
- Develop the engagement project and staffing plan.
- Project manage the engagement team assigned including project management reviews and status reports – internally and to the client
- Interpret customs and compliance regulations and apply to clients’ needs.
- Lead Post Engagement Reviews and client satisfaction surveys including the outline of lessons learned, development of action plans, and assignment of, follows through to ensure actions have taken place.
- Escalate client and project issues in a timely fashion.
- Support selling of consulting engagements and promote Livingston as the leader in Customs and trade consulting services.
- Develop and deliver winning proposals (upon request from Practice Leader)
- Contribute to building and maintenance of the Practice Methodology by recommending and delivering improvements.
- Show initiative to do special project support – recognize issues, identify gaps, suggest solutions and implement project.
- Perform other related duties as assigned by management.
- Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
- Industry and management consulting experience
- Five to ten years work experience in export and/or Import compliance operational management
- Trade expertise and operational experience in imports and/or exports both commerce and state. Ability to apply that expertise in the client’s environment
- Capability to recognize issues in the client’s situation
- Ability to apply GTC disciplines in the determination of the scope, sizing, pricing, proposal and contracting of Managed Services
- Must be able to build, maintain and grow relationships with clients
- Must be a self starter with the ability to manage and deliver commitments
- Strong communication skills – both written and verbal
- Organized, logical thinker
- Ability to set client expectations and stay within the engagement scope
- Ability to assist in preparing and participating in the sale to prospective clients including finalizing contracting documents and obtaining signatures
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Location: HomeOffice Michigan, HomeOffice California, HomeOffice Colorado, HomeOffice Florida, HomeOffice Illinois, HomeOffice New York, HomeOffice North Carolina, HomeOffice South Carolina, HomeOffice Tennessee, HomeOffice Texas, HomeOffice Washington
