Research Consultant

Research Consultant 

 

Join Livingston and its International Freight and Transportation Services group.  Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia.  Our strategy is focused on aggressively growing and investing in our freight services, and that’s why we need you. Join our freight team and grow your career in this fast-paced team environment as we take on new customers, build new services and move into new trade lanes. The opportunities await you!

 

Job Type: Full Time 

 

Location: HomeOffice Michigan 

JOB SUMMARY

The Research Consultant provides technical support to the Trade Management Consulting group. Acting as a member of the project they support in areas such as Special Trade Programs (NAFTA, ROO), classifications, research, case preparation, and project completion. 

KEY DUTIES & RESPONSIBILITIES

  • Perform complex data analysis and interpretation of information received from clients/consultants.
  • Monitor and manage the level of service being provided to ensure that we can meet our customer’s expectations and needs.
  • Validate country specific import/export documentation.
  • Provide technical expertise in customs regulation on projects.
  • Prioritize and complete work according to project demands, customs requirements, and Livingston standards.
  • Manage small projects or portions thereof, i.e. Classification, Valuation, CF28/CF29, FTA, ADD/CVD, etc. and act as the lead in the absence of a project manager.
  • Participate fully with other team members in the day today operation of the team, including setting priorities, organizing and schedule work, coordinating with others, problem solving and decision making, participating in meetings and handling projects. 
  • Manage client issues on assigned projects by developing action plans and monitoring progress. 
  • Assist when necessary to help the team meet its performance objectives.
  • Maintain an excellent working relationship with clients. 
  • In a support role to the Project Manager, may visit client sites periodically to ensure Client’s needs are being met.
  • Review and analyzes changes in regulation/trade initiatives and identifies impact to client base and project. 
  • Assist the Project Manager in coordinating the set-up of new clients.
  • Ensure that databases are created correctly and optimize regulation in the client’s best interests.
  • Perform other related duties as assigned by management. 
  • Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

  • Excellent knowledge of Trade and Customs Regulations.
  • Strong analytical and attention to detail skills with a high level of accuracy.
  • Strong interpersonal and communication skills (both verbal and written).
  • Strong customer service orientation. 
  • Strong organizational skills with the ability to meet tight deadlines.
  • Strong PC skills including Microsoft Excel and Access.
  • Ability to work in a fast-paced environment, handle large volumes of work, and meet tight deadlines.

WORK EXPERIENCE – MINIMUM REQUIRED

5 years of related experience

EDUCATION

Required: Associates Degree or post-secondary education

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Leading and Developing
Customer First Focus
Accountability
Agility
Inclusion and Collaboration

Livingston is proud to be an equal opportunity workplace.

 

For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.