Release Customs Analyst
Release Customs Analyst
We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.
JOB SUMMARY
Ever thought how your fresh strawberries arrive at the store, or how that red corvette makes its way to the showroom?
Take the first step in learning about international trade, supply chain and logistics. This is an exciting opportunity to join our team and be apart of the global trade conversation that is happening now! The position includes a training program to ensure that team members have the right tools and resources to complete their jobs from day one. This role is responsible for the timely data entry and processing of our client products moving around the world, by creating customs entries. The position has excellent career growth.
Training is Monday through Friday 8am to 5pm CST for the first month. Once completed, must be able to work any of the following shifts: Tuesday to Saturday 8am to 5pm CST; 9am to 6pm CST; Sunday to Thursday 8am to 5pm CST; or Monday to Friday 12pm to 8:30pm CST. Remote opportunities are available depending on location.
KEY DUTIES & RESPONSIBILITIES
- Assist with the accurate processing and release of client shipments across multiple transportation modes.
- Review documentation, create customs entries, and ensure compliance with Livingston’s procedures and client requirements.
- Perform data entry for shipment release, rating, and billing, making sure all details are accurate.
- Communicate with internal teams or clients to resolve missing documentation or shipment questions.
- Follow SOPs, ESPs, and business rules; flag outdated processes and recommend improvements.
- Support client inquiries professionally via email or phone.
- Escalate complex or exception cases to managers or specialized teams.
- Participate collaboratively with the Release Operations team and leverage automation tools where available.
- Contribute to ongoing process improvements and help enhance client service efficiency.
KNOWLEDGE & SKILLS
- Strong attention to detail and ability to work accurately in a fast-paced environment.
- Excellent time management and organizational skills.
- Professional communication skills and a client-focused mindset.
- Self-motivated and able to work independently with minimal supervision.
- Basic knowledge of Microsoft Word and Excel.
- High school diploma/GED required; post-secondary education or customs-related certifications preferred.
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Location: HomeOffice Texas, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Kentucky, HomeOffice Maine, HomeOffice Michigan, HomeOffice New York, HomeOffice North Carolina, HomeOffice Ohio, HomeOffice Pennsylvania, HomeOffice South Carolina, IL Schaumburg - US082, MI Dearborn - US081, NY Amherst - US083, TX Houston - US029
