Manager, GTM
Manager, GTM
Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.
Job Type: Full Time
Location: HomeOffice Michigan, HomeOffice Florida, HomeOffice Illinois, HomeOffice New York, HomeOffice North Carolina, HomeOffice South Carolina, HomeOffice Texas
JOB SUMMARY
The Manager, GTM has direct responsibility employees within our Trade Management group. Accountable for personnel management activities such as hiring, firing, employee development, employee evaluation, and discipline.
KEY DUTIES & RESPONSIBILITIES
· Conduct personnel management activities including performance management, discipline, employee development, hiring, firing, etc.
· Create a supportive environment where team engagement is seen as central to driving results.
· Implement the strategy along with senior management and respective managers.
· Collaborate with colleagues to ensure customer needs (whether internal or external, depending on the span of control) are understood, properly prioritized, and being executed as expected.
· Evaluate current processes for issues and identify efficiencies including automation, location strategy, and process flow; work with appropriate resources to resolve.
· Promptly and effectively manage all queries and concerns, ensuring issues are registered and followed up on; manage corrective and preventive actions as needed.
· Perform other related duties as assigned by management.
· Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
KNOWLEDGE AND SKILLS
To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable a person with disabilities to perform the essential functions.
· Excellent coaching and development skills
· Excellent interpersonal and communication skills (both verbal and written)
· Demonstrated ability to drive change
· Strong analytical skills and attention to detail
· Strong organizational skills
· Proficient in Microsoft Office suite, Windows, web browsers, etc.
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
CERTIFICATIONS DESCRIPTION
Certifications and/or licenses related to customs compliance are preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
