Manager
Manager I
We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.
JOB SUMMARY
The Manager role oversees a small warehouse team and responsible for driving efficiency in all warehouse operations, ensuring shipments are processed accurately and customer expectations are consistently met. This position offers the opportunity to evaluate current workflows, identify gaps, and implement streamlined processes. Key responsibilities include supervising shipping, receiving, inventory control, and staff training. The role can also involve partnering with the sales team to support new business, and collaborating closely with our U.S. and Canadian brokerage teams, including coordination of cross‑docking activities from our Canadian facility.
KEY DUTIES & RESPONSIBILITIES
- Manage, direct workflow and process shipment transactions supporting business operations.
- Coordinate and manage all resources to ensure that the personnel have the tools and information required to maximize performance.
- Assist next levels of management to ensure that branch is working within budget from a cost perspective.
- Ensure client service meets corporate objectives.
- Support business development efforts
- Review entry summaries for consistency and accuracy.
- Lead, coach, mentor and motivate staff.
- Manage staffing decisions: recruitment, hiring, training and terminations for the department or branch.
- Assist management and/or Director with special projects as required.
- Liaise with Customs, clients, carriers, and other business partners.
- Identify and implement process improvement initiatives.
- Continually participate in employee development and performance management.
- Complete annual performance reviews and make salary recommendations.
- Stay apprised of changing Customs and regulatory requirements and disseminate information to staff and/or clients.
- Perform other related duties as assigned by management..
KNOWLEDGE & SKILLS
- Supervisory experience working in a warehouse or production enviornment
- Logistics or supply chain background a plus with knowledge in customs laws, regulations, procedures, and industry practices.
- Knowldge of safety regulations and compliance standards
- Clear confident communication
- Strong customer service orientation
- Ability to motivate staff.
- Excellent team leadership and coaching
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
COMPETENCIES
We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Location: VT Derby Line - US053A
