Drawback Analyst
Drawback Analyst
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
Job Type: Full Time
Location: NY Champlain - US019
JOB SUMMARY
The Drawback Analyst works directly with customers and internal team members to assemble, audit, and file duty drawback claims. This role is involved in all aspects of the drawback claim filing process including preparing automated claims and analyzing client documents and data.
KEY DUTIES & RESPONSIBILITIES
- Process and submit drawback claims
- Manage claim process for multiple drawback clients
- Assist with the integration of new drawback programs
- Resolve client issues and identify process improvements
- Maintain client folders, documentation and desk procedures
- Assist with maximization of existing drawback programs
- Perform quality checks on client data and drawback claims.
- Provide outstanding customer service to clients
- Understand inventory management methods and perform verifications for clients.
- Perform other related duties as assigned by management.
- Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
- Ability to read and understand customs rules and regulations and apply them to the clients’ operations and challenges
- Strong analytical ability and strategic thinker
- Strong proficiency in MS Office (particularly Excel and Access).
- Highly detail oriented and capable of handling large amounts of data
- Ability to work under tight deadlines
- Must be honest, dependable and confidential
- Excellent organizational skills and be able to work independently with minimal managerial input
- Self-starting and great with time management
- Concise communication skills (both verbally and in writing)
- Interpersonal skills, ability to work well with a wide range of people from different parts of the business
- Strong results orientation and performance focus
- Demonstrate positive, professional attitude, and commitment to personal, team and company goals
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
CERTIFICATIONS DESCRIPTION
COMPETENCIES
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Nearest Major Market: Plattsburgh
