Traffic Agent
Traffic Agent
We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.
JOB SUMMARY
The Traffic Agent is responsible for gathering international documentation and arranging domestic delivery to destination.
KEY DUTIES & RESPONSIBILITIES
- Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.
- Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.
- Confirm that Customs releases and steamship releases are obtained.
- Verify supplementary charges prior to payment of invoices.
- Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses
- Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed
- Process emails on live shipments and import files into systems for clearance
- Complete delivery orders and arrange pick-up
- Complete payment of freight/terminals by guarantee, check or wire transfer as needed
KNOWLEDGE & SKILLS
- Familiarity with credit policies, traffic and forwarding methods and procedures
- Must be able to coordinate desired delivery arrangements for clients from transportation companies
- Familiarity with customs release process
- Computer and Internet skills required
- MS Office experience
- Must have knowledge of international transportation
- Negotiation skills
- Client service oriented
- Strong oral and written communication
- Telephone etiquette
- Strong organization and problem-solving
- Prioritization and time management
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
CERTIFICATIONS DESCRIPTION
COMPETENCIES
We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Location: NY Amherst - US083, HomeOffice Arizona, HomeOffice California, HomeOffice Delaware, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Kentucky, HomeOffice Louisiana, HomeOffice Maine, HomeOffice Maryland, HomeOffice Massachusetts, HomeOffice Michigan, HomeOffice Minnesota, HomeOffice Mississippi, HomeOffice Missouri, HomeOffice Nevada, HomeOffice New Jersey, HomeOffice New Mexico, HomeOffice New York, HomeOffice North Carolina, HomeOffice North Dakota, HomeOffice Ohio, HomeOffice Oklahoma, HomeOffice Oregon, HomeOffice Pennsylvania, HomeOffice South Carolina, HomeOffice Tennessee, HomeOffice Vermont, HomeOffice Virginia, HomeOffice Washington, HomeOffice West Virginia, HomeOffice Wisconsin
Nearest Major Market: Buffalo
